You do not need to print the tickets on paper. The devices at the entrance to the Dolphinarium can read barcodes from the display of a mobile device. However, if you are shooting from a computer screen, it does not work.
On this page, you can print out your tickets. Just enter the booking date and the secret code you received at the end of the purchase. Click the "Print ticket" button. You will be able to open each of your tickets as an individual pdf file and print it out.
This ticket printout option will help you if for some reason you have not received an email with attached tickets. Keep in mind that sometimes email services classify our mail as spam and put them in the spam folder of your mailbox. If you have not received an email from us, please, check your spam folder.